Node License
Provisioning, node management, account controls and platform access.
$49
/ active node / month
- Only pay for active nodes
- Manage kiosks, secure enclosures, and robots from one account
- Platform access included
Platform pricing
Simple platform pricing
One node licence, pooled AI usage and flexible hardware.
Simple pricing model
Only pay for active nodes and managed minutes
Biscuit uses one model for operators and partners: a platform license for each active node plus pooled managed-minute usage across the account.
Pooled Usage
Voice and AI usage pooled across all active nodes in the account. Usage is consumed per minute of active conversation.
$67
/ 1,000 managed minutes
- Scale every location with one usage pool
- No per-location usage surprises
- Managed minutes are measured across the account
Minimum spend
$5,000 / month
Node licenses and pooled usage count toward the minimum monthly account commitment.
Contract term
12 months minimum
Standard pricing is built around an annual deployment commitment.
Hardware
From $599
Hardware or enablement kit selected separately for each deployment format.
Implementation
Quoted separately
Data loading, integrations, agent setup, deployment support, and custom work are scoped with sales.
Example scenarios
Example productivity gains across your network
These examples show how node licenses and pooled managed minutes work together before hardware and implementation are added.
Pilot network
400 hours employee time saved per month.
- Active nodes
- 35 active nodes
- Usage
- 24,000 managed minutes
- Modeled spend
- $1,715 node licenses + $1,608 usage
Monthly invoice is subject to the $5,000 minimum account commitment.
Regional rollout
1,333 hours per month of better customer service.
- Active nodes
- 100 active nodes
- Usage
- 80,000 managed minutes
- Modeled spend
- $4,900 node licenses + $5,360 usage
Monthly model before hardware and implementation: $10,260.
Large network
Thousands of hours of productivity gains every month.
- Active nodes
- 1,000+ locations
- Usage
- Committed network volume
- Modeled spend
- Standard model with custom volume economics
Volume discounts are available for 1,000+ locations or committed network usage.
Hardware options
Hardware that fits your deployment
Choose approved hardware, a Biscuit kiosk or a partner robot.
BYO Hardware + Biscuit Enablement Kit
$599
Add Biscuit to approved existing devices.
- Enablement kit selected separately
- Good for existing device programs
- Supports secure enclosure deployments
Biscuit Kiosk
$1,199
Use a Biscuit kiosk for an integrated physical AI deployment.
- 22" touchscreen
- Forward-facing speakers and noise-cancelling mics
- Camera, network, power, and stand package
Humanoid Robots
Quoted separately
Deploy Unitree robot options for guided assistance and advanced store programs.
- Unitree robot options
- Deployment planning with Biscuit AI
- Best for advanced network programs
What's included
One platform model for every deployment
The same commercial model supports pilots, regional rollouts, and network scale. Features are grouped by operating area instead of split into artificial plan tiers.
Physical AI Staff
- Service, sales and operations workflows
- Goal-aware customer guidance
- Configurable agent objectives and guardrails
- Conversation learning across deployed nodes
Voice, Vision & Conversation
- Real-time voice conversations
- Computer-vision ready context
- Rich media and screen experiences
- Multimodal assistance
Product Knowledge & Context
- Product, catalog, and policy knowledge
- Context enrichment for customer requests
- Hosted knowledge retrieval
- Location-aware responses
Node Management
- Provisioning for active nodes
- Account controls and permissions
- Deployment status visibility
- Hardware format flexibility
Analytics & Reporting
- Usage reporting by account and location
- Conversation and interaction analytics
- Operational performance views
- Reporting exports for operators and partners
Integrations & APIs
- PIM and document data loading
- Business-system integration planning
- API access for approved workflows
- Custom integration scope available
Support & Deployment
- Deployment support
- Agent setup assistance
- Data loading guidance
- Custom work scoped separately
Volume and network scale
One plan works from pilot to national rollout
Biscuit AI keeps the public model simple: active nodes, pooled managed minutes, selected hardware, and scoped implementation.
Start today with a small pilot
Launch the first active nodes, prove the use cases, and measure active conversation volume quickly.
Expand regionally with clear value
Use one account pool to compare performance across locations and scale where customer demand is strongest.
Create national productivity gains
Roll out across the network with consistent pricing, shared usage, and a deployment model built for scale.
Pricing FAQs
Minimum spend, 12-month contracts, pooled usage, hardware, and implementation are called out directly so deployment costs are clear.
What is the minimum monthly spend?
The standard public minimum is $5,000 per month. Node licenses and pooled managed-minute usage both count toward that minimum.
Is there a minimum contract term?
Yes. Standard public pricing uses a 12-month minimum commercial contract term.
Are managed minutes included in the node license?
No. The node license provides provisioning, node management, account controls and platform access. Managed minutes are billed separately through the pooled usage model.
How does pooled usage work?
Managed minutes are pooled across all active nodes in the account, so usage can flex across locations without assigning a separate usage allowance to each node.
Are hardware and implementation included?
No. Hardware is selected separately, starting with the BYO Hardware + Biscuit Enablement Kit at $599. Implementation, integrations, deployment support, and custom work are quoted separately.
Do you offer volume pricing?
Yes. Custom volume discounts are available for 1,000+ locations or committed network usage.
Build your deployment plan
Operational simplicity for retail AI at every location
Bring your expected node count, managed-minute volume, hardware format, and rollout timeline. Biscuit AI will model the account around one clear pricing structure.