Retail AI pricing

Simple retail AI pricing

One node license, pooled managed minutes, and flexible hardware for every retail AI deployment.

Simple pricing model

Only pay for active nodes and managed minutes

Biscuit AI uses one standard commercial model for retail teams: a platform license for each active node plus pooled managed-minute usage across the account.

Node License

Platform access, provisioning, node management, account controls, and retail AI software access.

US$49

/ active node / month

  • Only pay for active nodes
  • Manage kiosks, secure enclosures, and robots from one account
  • Retail AI software access included

Pooled Usage

Voice and AI usage pooled across all active nodes in the account. Usage is consumed per minute of active conversation.

US$67

/ 1,000 managed minutes

  • Scale every location with one usage pool
  • No per-location usage surprises
  • Managed minutes are measured across the account

Minimum spend

US$5,000 / month

Node licenses and pooled usage count toward the minimum monthly account commitment.

Contract term

12 months minimum

Standard public pricing is built around an annual retail AI deployment commitment.

Hardware

From US$599

Hardware or enablement kit selected separately for each deployment format.

Implementation

Quoted separately

Data loading, integrations, agent setup, deployment support, and custom work are scoped with sales.

Example scenarios

Example productivity gains across your network

These examples show how node licenses and pooled managed minutes work together before hardware and implementation are added.

Pilot network

400 hours employee time saved per month.

Active nodes
35 active nodes
Usage
24,000 managed minutes
Modeled spend
US$1,715 node licenses + US$1,608 usage

Monthly invoice is subject to the US$5,000 minimum account commitment.

Regional rollout

1,333 hours per month of better customer service.

Active nodes
100 active nodes
Usage
80,000 managed minutes
Modeled spend
US$4,900 node licenses + US$5,360 usage

Monthly model before hardware and implementation: US$10,260.

Large network

Thousands of hours of productivity gains every month.

Active nodes
1,000+ locations
Usage
Committed network volume
Modeled spend
Standard model with custom volume economics

Volume discounts are available for 1,000+ locations or committed network usage.

Hardware options

Hardware that fits your deployment

Choose the format that fits the store experience: approved existing hardware, a Biscuit kiosk, or Unitree humanoid robots for advanced deployments.

Biscuit AI kiosk hardware operating in a retail store

BYO Hardware + Biscuit Enablement Kit

US$599

Add Biscuit AI to approved devices for retailers with an existing hardware strategy.

  • Enablement kit selected separately
  • Good for existing store hardware programs
  • Supports secure enclosure deployments
Biscuit AI kiosk in a retail toy store

Biscuit Kiosk

US$1,199

Use a dedicated Biscuit kiosk when stores need an integrated retail AI package.

  • 22" touchscreen
  • Forward-facing speakers and noise-cancelling mics
  • Camera, network, power, and stand package
Retail AI humanoid robot assisting a shopper

Humanoid Robots

Quoted separately

Deploy Unitree robot options for guided assistance and advanced store programs.

  • Unitree robot options
  • Deployment planning with Biscuit AI
  • Best for advanced network programs

What's included

One retail AI package for every deployment

The same commercial model supports pilots, regional rollouts, and network scale. Features are grouped by operating area instead of split into artificial plan tiers.

Retail AI Agent
  • Retail sales-agent workflows
  • Goal-aware customer guidance
  • Configurable agent objectives and guardrails
  • Conversation learning across deployed nodes
Voice, Vision & Conversation
  • Real-time voice conversations
  • Computer-vision ready context
  • Rich media and screen experiences
  • Multimodal retail assistance
Product Knowledge & Context
  • Product, catalog, and policy knowledge
  • Context enrichment for customer requests
  • Hosted knowledge retrieval
  • Location-aware responses
Node Management
  • Provisioning for active retail nodes
  • Account controls and permissions
  • Deployment status visibility
  • Hardware format flexibility
Analytics & Reporting
  • Usage reporting by account and location
  • Conversation and interaction analytics
  • Operational performance views
  • Reporting exports for retail teams
Integrations & APIs
  • PIM and document data loading
  • Retail system integration planning
  • API access for approved workflows
  • Custom integration scope available
Support & Deployment
  • Deployment support
  • Agent setup assistance
  • Data loading guidance
  • Custom work scoped separately

Volume and network scale

One plan works from pilot to national rollout

Biscuit AI keeps the public model simple: active nodes, pooled managed minutes, selected hardware, and scoped implementation.

Start today with a small pilot

Launch the first active nodes, prove the use cases, and measure active conversation volume quickly.

Expand regionally with clear value

Use one account pool to compare performance across locations and scale where customer demand is strongest.

Create national productivity gains

Roll out across the network with consistent pricing, shared usage, and a deployment model built for scale.

Pricing FAQs

Minimum spend, 12-month contracts, pooled usage, hardware, and implementation are called out directly so deployment costs are clear.

What is the minimum monthly spend?

The standard public minimum is US$5,000 per month. Node licenses and pooled managed-minute usage both count toward that minimum.

Is there a minimum contract term?

Yes. Standard public pricing uses a 12-month minimum commercial contract term.

Are managed minutes included in the node license?

No. The node license provides platform access, provisioning, node management, account controls, and retail AI software access. Managed minutes are billed separately through the pooled usage model.

How does pooled usage work?

Managed minutes are pooled across all active nodes in the account, so usage can flex across locations without assigning a separate usage allowance to each node.

Are hardware and implementation included?

No. Hardware is selected separately, starting with the BYO Hardware + Biscuit Enablement Kit at US$599. Implementation, integrations, deployment support, and custom work are quoted separately.

Do you offer volume pricing?

Yes. Custom volume discounts are available for 1,000+ locations or committed network usage.

Build your deployment plan

Operational simplicity for retail AI at every location

Bring your expected node count, managed-minute volume, hardware format, and rollout timeline. Biscuit AI will model the account around one clear pricing structure.